Supporting humanitarian efforts in Ukraine

As Russia’s invasion of Ukraine continues and the crisis there worsens, we want our customers, team members and affected communities to know that we are here for you during this ongoing tragedy.

What we are doing

Together, TELUS Friendly Future Foundation, TELUS and our team members are donating over $3,500,000 and counting in support of Ukraine humanitarian relief.

Donation examples:

  • $2,000,000 from TELUS Friendly Future Foundation to Canadian registered charities providing support to children, youth and families impacted by the war in Ukraine

    • Recipients include Save the Children Canada, UNHCR Canada, Doctors Without Borders/Médecins Sans Frontières, GlobalMedic, Canada-Ukraine Foundation, Aman Lara and others

  • $150,000 from TELUS to the Canadian Red Cross to support humanitarian relief efforts in Ukraine

  • $169,000 to date from TELUS team members, matched by TELUS, for a total of $338,000.

Additional support

Because we know this is an incredibly stressful time for our team, customers and their loved ones, we’re also:

  • Waiving long-distance and SMS fees for our customers in Canada reaching out to friends and family in Ukraine

  • Waiving all roaming charges for calls, text and data overages for customers currently in Ukraine

  • Actively supporting our international team members located across Europe through leader support, counselling and additional resources.

What you can do

As the conflict in Ukraine unfolds, we know that many of you may be looking to help.

Your donation will help enable the Red Cross and Red Crescent Movement to respond to humanitarian needs in Ukraine. Support includes preparedness, immediate and ongoing relief efforts, long-term recovery, and resiliency in Ukraine and surrounding countries.

To support this critical work, TELUS Rewards customers can also donate their points via TELUS Friendly Future Foundation.

You can support emergency efforts by texting UKRAINE to 20222 to make a $10 donation to Canadian Red Cross Ukraine Humanitarian Crisis Appeal