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TELUS Service status

Check the status of service interruptions for your TELUS Internet, Home Phone, Optik TV and Mobility services.

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Mobility order status

Placed an online Mobility order? Track and check the status of your order by entering the order number.

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Ask other customers

Connect with the TELUS community and get answers from other customers on our forum, TELUS Neighbourhood.

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Manage Internet & TV service

Diagnose Wi-Fi issues, monitor usage and improve your network performance with the TELUS My Wi-Fi app.

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Accessibility at TELUS

We are committed to giving everyone equal access to the devices and services we all need to stay connected.

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Self-serve with My TELUS

Learn about everything you can do quickly and easily online and with the My TELUS App.